ORDERING

Our order processing time is 2-3 business days, unless otherwise stated on a product page. Please contact us before ordering if you have any questions.

Our customer service hours are Monday to Friday, 11am - 5pm EST. Any inquiries after this time will be attended to the following business day. We do not operate on Saturdays, Sundays or public holidays.

We carry size XS - XXXL in most styles. Before ordering, please view our SIZE CHART and sizing tips.

CURRENCY

All prices are in Canadian dollars. Tax and shipping are calculated at checkout.

PROMO CODES

If for any reason a code is not working, please reach out us BEFORE continuing with your order.

Please enter your code at checkout exactly as it appears. You may only use one code per order. We cannot honor expired promo codes.

FOR THE MAILING LIST SIGN UP CODE...Please check out with the email you signed up with in order for the code to work at checkout. One use per customer. Codes cannot be combined. Only valid for email subscribers. 

FOR RETURNING CUSTOMER CODES...Please check out with the email you made your previous purchase with.

Codes cannot be combined.

CAN I CHANGE MY ORDER?

Please contact us as soon as possible and we will do our best to assist you but cannot guarantee changes.

RESTOCKS

We like to keep our pieces as exclusive as possible. Where some basics and solids may be restocked, we cannot guarantee the restock of any item.

CUSTOM/GROUP ORDERS/BRIDAL

Please contact us at INFO@TAJCHARLES.COM

If you have any issues with your order (missing item, wrong item, wrong size sent, damaged item) please contact us immediately with your order number at INFO@TAJCHARLES.COM