Our order processing time is 8 - 10 business days. Please contact us before ordering if you have any questions.
Our customer service hours are Monday to Friday, 11 am - 5pm EST. Any inquiries after this time will be attended to the following business day. We do not operate on Saturdays, Sundays or public holidays.
We carry size XS - XXXL in most styles. Before ordering, please view our SIZE CHART and sizing tips.
Our Long Robes are all Made To Order. Please click HERE for more information.
All prices are in Canadian dollars. Tax and shipping are calculated at checkout.
If for any reason a code is not working for you, please reach out us BEFORE continuing with your order.
Please enter your code at checkout exactly as it appears. You may only use one code per order. We cannot honour expired promo codes. You cannot combine promotions with sitewide sales or other sales.
FOR THE MAILING LIST SIGN UP CODE...Please check out with the email you signed up with in order for the code to work at checkout. One use per customer. Codes cannot be combined. Only valid for email subscribers.
FOR RETURNING CUSTOMER CODES...Please check out with the email you made your previous purchase with.
Codes cannot be combined.
CAN I CHANGE MY ORDER?
Please contact us as soon as possible and we will do our best to assist you but cannot guarantee changes.
We like to keep our pieces as exclusive as possible. Where some basics and solids may be restocked, we cannot guarantee the restock of any item.
Please contact us at INFO@TAJCHARLES.COM
If you have any issues with your order (missing item, wrong item, wrong size sent, damaged item) please contact us immediately with your order number at INFO@TAJCHARLES.COM